refunds & returns

You may cancel all or part of your order at any time before it is despatched - please contact us for despatch status. If your order has already been despatched, please return the unwanted item(s) to us UNOPENED, or in the original condition, within 7 days of receipt.

Damaged or incorrectly delivered items (those despatched by us in error) should be returned with a note explaining the problem. Your card will be refunded for your postage costs incurred in this case, and a replacement sent if necessary.

To ensure safe transit, item(s) should be wrapped in the original delivery box or one of equivalent quality.

Any refund will occur within 30 days of cancellation, on the credit or debit card that was originally used to complete the transaction. This policy does not affect your statutory rights.

 

©1999-2008 MusicScotland, Stirling, Scotland, UK * map of where we are * contact us * bookmark us * about us * review us * 2005 STMA Services To Industry Award Winner.	Secure shopping cart order process. Instant credit/debit card payment authorisation via WorldPay or PayPal. Choose your payment currency at the checkout - £Sterling, $US, $Canadian, $Australian or €Euro.