Our usual despatch time is next working day after your order. Titles marked LONGER DESPATCH take longer to despatch, with a timescale as indicated on the title's page. We will email you as soon as possible if there is likely to be any delay in despatch of your order.
We offer FREE Delivery within Europe on individual musical instruments and accessories over £125 in value. For instruments and accessories under £125, an additional postage supplement of £6.00+VAT (£7.20) applies for UK and £16.00+VAT (£19.20) for the rest of Europe. We regret that we currently cannot deliver instruments and accessories outside Europe.
For other products, postage (shipping) and packing charges are calculated by total weight of your ordered items. Your postage charge will be displayed in your shopping cart and depends on your location and items ordered. Please note that after our despatch, delivery by any particular date is wholly dependent on UK Royal Mail and the postal service in your country, and we cannot guarantee or predict delivery dates. Package tracking is NOT available with our current delivery services. We can only confirm that your order has been despatched within our promised timescale.
|UK||Europe||Rest Of World|
|delivery method||2nd Class Royal Mail||International Airmail||International Airmail|
|usual delivery time||2-3 working days||around 4 days||5-10 days|
|VAT added to items and postage?||YES (except books)||YES (except books) for EU countries only||NO|
|Royal Mail service updates||delivery delays?||delivery delays?||delivery delays?|
|delivery countries||Scotland, England, Wales, Northern Ireland.||Andorra, Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland (Republic), Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey.||United States, Canada, Australia, New Zealand and many other countries worldwide. Contact us if your delivery country is not on our list.|
|order weight||example number of CDs||UK||Europe||Rest Of World|
|5kg||£13.95||£30.00||please separate your order|
|10kg||£21.00||£30.00||please separate your order|