You can order from us using your payment card or PayPal over our secure website, you can telephone us, or you can send a cheque or postal order.
You'll probably find it most convenient to order online using your payment card.
You can also order by telephone using your payment card or by cheque/postal order. Our accepted ordering and payment methods allow us to provide the largest range of products to you, at the most competitive price, and with the greatest payment security.
You may find it easiest to calculate your payment due for an 'offline' order by completing our Shopping Cart process, until the point where payment is requested.
You cannot order by these methods for reasons due mainly to your payment security:
Call us during office hours using this phone number to place your order using your credit or debit payment card.
Send your cheque or postal order to this postal address. You should enclose payment for the full amount in UK Pounds Sterling only, including the delivery charge. UK and EU Europe customers please remember to add the VAT amount.
Your payment must be made payable to Music Scotland and drawn on a UK bank - for international customers, your own bank may be able to arrange this. Non-Sterling cheques will be returned to your address, or destroyed if you have not provided a return address.
As your cheque or postal order payment needs to clear before we can despatch your order to you, you should allow up to 5 working days extra processing time on top of the normal despatch period.
Do not send us cash or payment card details by post.
Use our search (at the top of this page) or browse the catalogue to locate a CD, DVD, book or sheet music title.
By clicking on ADD TO SHOPPING BASKET on any catalogue page, you place the item in your Shopping Basket. Any item can be removed later if you change your mind by clicking on VIEW BASKET (top right of every page).
Two prices are shown, depending on whether you are required to pay Value Added Tax (VAT, or sales tax) for your delivery country. The VAT-inclusive price only applies to orders for delivery in the UK and EU Europe. Other customers worldwide do not pay VAT.
Use the currency converter as a guide for converting prices from UK Pounds Sterling to US dollars, Euro or other currencies.
Once you have finished shopping, click CHECKOUT NOW (top right of every page) to process your delivery address.
Your order is then transferred to WorldPay, one of the UK's leading secure online payment processors. You can also use your verified PayPal account here. You can overwrite your delivery address here with your correct billing address, if this is different.
Your credit/debit card or PayPal payment is then processed securely with instant authorisation and confirmation of your completed order. Your card is charged with the amount shown in your chosen currency - UK pounds, US dollars or Euro. Your order will not be processed until you have fully completed this stage.
If you have still problems with your order at this stage please contact us at Music Scotland. Information about your order and our customer service can be found in our Terms And Conditions. You may find an answer to your query in our Frequently Asked Questions.