"...Internet purchases are always accompanied by a small bit of worry about who is 'at the other end'... your personal attention to keeping me informed of what is going on gives me confidence to look to you for future needs. Thank you for being an 'honest merchant'."
W Taffe - New Hampshire, USA
"...Just wanted to let you know that the CD I ordered arrived on Saturday. I wanted to thank you again for your quick replies to my emails, and for keeping me updated as to my order. This was my first purchase on the internet and I wasn't sure if I did it right."
C Lane - New York, USA
"...Just to say that my CD arrived today as you predicted on your email, thanks again and it has been a pleasure buying from a fantastic company."
A Armstrong - UK
"...I would say that your service is the best I have experienced in years, and in fact find it hard to get such service here."
S Nolan - Australia
"...Pleased at your honesty and ability to deal openly with your customers, shame more online retailers didn't demonstrate the same skills."
M MacGregor - UK
"...You and your company are to be commended for your excellent follow-up to glitches which are beyond your control. You have really outdone yourself - congratulations."
M Burns - Ohio, USA
"...A big thank you from Chile. I received yesterday here in South America the order I sent to you just 10 days ago. The Planxty Live 2004 DVD is brilliant and a real joy, I'll gather a group of fans this weekend to enjoy it at home. You (and they) are the best!"
M Noel - Santiago, Chile
"...Service was great and all CDs arrived in Canada before the
M Fitzgerald - New Brunswick, Canada
"...Thank you for my order received this morning. An excellent service."
P King - UK
"...Back o' The North Wind by Brian McNeill arrived today in fine condition, and quite speedily too. Much better than some Stateside shippers. Thank you very much for the care with which it was packed."
D Loomis - New Hampshire, USA
"...I have been very impressed by the variety of your stock and by your excellent service."
M MacLeod - UK
"...Thanks for keeping me in touch with the status of the order. Some companies if they're out of stock won't say peep, keeping you in the dark... nice work MusicScotland."
L Cooper - Nova Scotia, Canada
"...This is hugely good customer care, and I am mightily impressed."
C Willmore - Bristol, UK
"...I ordered two Bobby MacLeod CDs last Sunday online from Las Vegas, for my father in Milngavie, Glasgow. He called me last Tuesday to tell me they had arrived. I nearly dropped the phone! Thank you so much for that incredible service. He was overwhelmed with gratitude, and he cannot stop telling me how excellent they are. Thank you once again for making his day and mine so quickly. By the way it looks you will have a customer for life as he going to order other CDs in the future. Anyway thank you once again for a sterling service, and regards from Las Vegas."
G MacDonald - Las Vegas, USA
"...Daniel [O'Donnell] arrived yesterday in his nicely giftwrapped package. Thanks for everything. I've done a lot of online shopping but have never before received such concern over an order. Believe me it was all very much appreciated as well as very much enjoyed. I was in Scotland a year ago. What a beautiful country!"
G Topp - Canada
"...Phil Coulter's Scottish Tranquility received today. Having had this on order at two local shops in Suffolk for over 6 months, to receive it within three days of my phone call was impressive service to say the least."
I Seddon - Saxmundhan, England
"...My CD arrived today. I appreciate your efficient service and look forward to ordering from you again."
M Tong - California, USA
"...Thank you for the email response and for the DVD on Daniel O'Donnell... it arrived in today's mail. It has been a great pleasure dealing with you. Hopefully in the very near future we will have the opportunity again."
S Gasparri - Florida, USA
"...Thanks a lot. This is my first purchase from MusicScotland and I must say I'm very impressed with your speed and efficiency. I will try to get my folk stuff from you in future rather than Amazon."
D Abbott - Glasgow, Scotland
"...Thanks again for the quick delivery of my latest purchase, The Branch Line by Jack Coen. This is first class service from a local supplier."
W Hair - Ayrshire, Scotland
"...I just wanted to take a moment to thank you for having William Jackson's St Mungo - A Celtic Suite for Glasgow. I have been searching for this recording since hearing it on the radio program The Thistle and Shamrock some nine years ago on public radio here in America. I have been enchanted since, yet having only heard it only once. It is a miracle of modern technology that over time and distance we should be able to come together. Thank you again."
J C Smith - California, USA
"...Just a quick word to say I am very impressed with how speedily you have got my order to me. Thanks very much."
B Thornton - UK
"...Thanks for the speedy delivery of my 3 Paul Mounsey CDs - they are brilliant and every bit as good as his first Nahoo album."
A Wright - UK
"...Thanks for the info on the Dougie MacLean Live CD. The whole CD was wonderful... I really appreciate your taking the time to respond and making me aware of
such a great singer/writer. I'm going to order more of his CDs from you."
W Thomas - Virginia, USA
"...All the CDs have turned up safely. Thanks for the good service, it's much appreciated especially as the local music shops here don't carry any of this type of music."
K Paterson - Dubai, United Arab Emirates
"...The last 2 CDs arrived! So, I am now ready to head back to Scotland; I have my boots, my pack and... Kenneth McKellar."
S Luciano - Colorado, USA
"...Dear Sirs: I am impressed. I ordered a CD from you 10th December for shipment to me here in Glendale, Arizona. It arrived today, 20th December. Thank you so much, as I have been really looking forward to this Kirsteen MacDonald CD. Best Regards from sunny Arizona."
D Barnhart - Arizona, USA
"...I'm writing to let you know that the video I ordered (Daniel O'Donnell's Thoughts of Home) arrived to my parents' house Christmas Eve day! I was very surprised to hear the news, because I just knew it wouldn't make it there by Christmas, let alone the day before! Thanks again for a little Christmas miracle!"
J Callender - Pennsylvania, USA
"...I received my requested disk (Seven Steps to Mercy) today! Really prompt delivery, many thanks folks!"
P Adams - Oldbury, England
"...Wanted to thank you for the delivery of the DVD and CD, pleased to say they arrived today. Just spent an enjoyable time this afternoon watching the 2003 Tattoo, I enjoyed it so much I just placed an order to be sent to friends in California..."
P McArthur - Manitoba, Canada
"...My order has arrived safely. Thanks for the quick service."
T White - Wrexham, Wales
"...Just received my order, thanks again for the quick service."
R Calbo - Netherlands
"...I recently ordered City of Walls by Paul Mounsey and was amazed by the speed which I received it. Please accept my thanks for your speedy service and reasonable prices. Because of the great service, I've just placed another
order with you. One of the fastest Internet items I've ever bought."
P Drawbridge - Tunbridge Wells, England
"...I just wanted to say how impressed I was with the service I recieved from MusicScotland. I logged on to your site looking for Daniel O'Donnell CDs and found a terrific selection. I put in an order on the 13th of May and received my two CDs on the 23rd. I am getting so much enjoyment from them. Keep up the good work and thanks again."
D Love - Winnipeg, Canada
"...I received my video on Saturday... it is excellent. My parents watch it constantly, they are delighted. It was great doing business with you... I am very pleased with my order. I am certain that I will be ordering sometime again in the future."
B Rowback - New York, USA
"...Many thanks for the terrific service. The CD arrived at my Mum's on her birthday first thing Monday morning."
J Rudall - Somerset, England
"...Can I just say that I have ordered from you several times now and your service is second to none. Receiving packages from you cheers me up when I am feeling 'homesick' and my holidays seem ages away."
C Hughes - Liverpool, England
"...Thank you for the CD, which arrived in just a few days from the order. I was impressed. I am an amateur accordionist and wanted to hear a 'different' kind of music and was not disappointed."
A Hamill - Norfolk, England
"...Many thanks for your prompt and efficient service. I look forward to using you again."
S Cox - West Midlands, England
"... Having ordered 3 cds on 9 December, I was absolutely delighted to receive these within 7 days. Thank you and may your business continue to flourish."
J Macrae - Houston, USA